• The Luxe Rose Box
• The gift box with velvet padding inside (as displayed on the photos)

* Please note any jewellery piece featured on the photos doesn't come with the Luxe Rose Box and is sold separately.

* When you purchase any jewellery in addition to the Luxe Rose Box, each product will be shipped in its individual packaging. Due to the delicate nature of the rose, the jewellery can't be shipped inside the Luxe Rose Box (as displayed on the photos) in order to avoid any damages to the rose in transit. Carefully place the jewellery inside the Luxe Rose Box upon receiving. 

Even though our preserved roses don't require any special maintenance, please follow the care instructions in order to keep their original beauty at great length:

• DO NOT water the roses!
• Keep the roses out of direct sunlight.
• Store the roses at room-temperature.
• DO NOT place any heavy objects on top of the roses that could damage them.
• DO NOT remove the roses from the box.
• Avoid contact between the roses and light coloured fabrics, as staining may occur.

It is the responsibility of the customer to ensure that all site policies, terms and conditions are read and understood prior to making a purchase with The Luminous Rose.

THE LUMINOUS ROSE SHIPPING POLICY:

We ship worldwide and offer Free International Shipping with tracking. Usually each order gets processed and dispatched within 24 hours during the working days of receiving an order. To check the shipping times to your destination country, please check our SHIPPING TIMETABLE section.

Note: Due to COVID-19 custom's processing times at some countries have increased significantly, which may lead to a longer shipping times.

THE LUMINOUS ROSE RETURN/EXCHANGE GUARANTEES:

We offer a 100% money back guarantee on all products that are defective/aren't eligible for replacement or have experienced major damage during shipping. Please read our full return policy here.